Leaders Need a Daily Reading Habit
January 18, 2015
Successful leaders have a daily reading habit. Source: George Ambler
Category Archives: MANAGEMENT
Four Reasons You Need to Get Out of Your Comfort Zone
December 23, 2014
Take some advice from a CEO whose companies have sold for billions of dollars. She didn’t do it by playing it safe. Source: Inc.com
RACI Matrix
December 7, 2014
Delegation is an essential part of a project manager’s role, so identifying roles and responsibilities is important. Applying the RACI model can help. Source: Project Smart
Why It’s Hard To Find A Great Boss
October 16, 2014
More than 60% of bosses are incompetent. Here’s why. Source: Business Insider
How to Cultivate Senior Management Skills
September 30, 2014
Edward T. Reilly assembled a book for new and experienced leaders that lists some action items assembled to help managers cultivate senior management skills. Source: American Management Association
Keep Customers for Life
September 25, 2014
In today’s fast-changing, competitive business environment, excellent customer service is essential for success. In fact, service may be the key to differentiating your business from the competition. Source: American Management Association
How to Manage Employee Negativity to Organisational Change
August 19, 2014
Top tips to manage change in CRM in the company. Source: Maximizer CRM
Customer Service on Stage
August 19, 2014
Business leaders across the globe have confirmed that customer and field service differentiation is key to growing revenue and delivering an excellent customer experience. Source: CMS Wire
How to Influence Anyone
August 16, 2014
In this interview, you will learn how to influence anyone by following the simple 6-step Instant Influence approach. Source: Michael Pantalon
Fixed vs. Growth: The Two Basic Mindsets That Shape Our Lives
August 3, 2014
How to fine-tune the internal monologue that scores every aspect of our lives, from leadership to love. Source: Brain Pickings