Category Archives: MANAGEMENT

Why Customer Lifecycle Desperately Needs Profiles

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The Customer Lifecycle Model represents a more strategic and longer-term way to consider customer engagement but profiles can still have a significant impact on how the model is executed across a business. Source: Digital Doughnut

Co-Worker Slacking Off?

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Co-Worker Slacking Off? Don’t Get Mad—Ask This Question: It’s a pretty magical solution. Source: The Muse

Ten Ways to Destroy Team Morale

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If you value the spirit and motivation of your team, and understand its importance, here are 10 actions to avoid if you don’t want to destroy team morale. Source: Peter Stark